Base Location: Belfast
Salary: From £25,200 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.
Working Pattern: Permanent | Full Time | Flexible First options available
The role
SSE Airtricity Gas Supply (NI) Ltd supplies gas to a growing customer base, with currently over 215,000 Domestic and Commercial customers in Northern Ireland. We are looking for an Administrator to join our Accounts Receivable (AR) team to help us deliver on our commitment of best-in-class customer service. The AR team processes high levels of transactions on a daily basis, which requires consistent, accurate and compliant processing.
You will
- Conduct data processing and analysis of Prepayment meter transactions, to ensure accurate processing to customer’s accounts
- Pro-actively investigate the Prepayment unassigned / suspense account, to identify issues preventing allocation to customer accounts
- Follow up on queries with other internal teams, customers or external third parties to resolve any issues
- Ensure all daily processes assigned are completed accurately and within agreed timescales
- Complete cross-skilling in other AR tasks, including payments, refunds, Direct Debit processing, general customer queries and supporting the delivery of overall team objectives
You have
- Experience working in an Accounts Receivable or Finance environment, accurately processing confidential data
- The ability to deliver accurate and reliable results within deadlines, by prioritising workload and utilising time management skills
- Sound analytical skills, capable of resolving customer queries, complex financial queries and completing account reconciliations
- Strong written and verbal communication skills, with an eye for detail and accuracy
- Excellent range of IT skills, including MS Office and especially Excel
About SSE
SSE has a bold ambition – to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline.
SSE Airtricity, supplies around 750,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis.
